Customer Feedback Questionnaire

Pantech Kenya Limited is a leading Manufacture and supplier of filtration solutions for the automotive, industrial, and manufacturing sectors. The purpose of this survey is to collect feedback on operational workflows and overall quality of products provided to "you" the customer. Pantech Kenya Limited will use this information to understand where the gaps are and the potential areas of improvement. All information collected will be treated as strictly confidential.

Questionnaire

PART I: ORGANIZATION/PERSONAL BACKGROUND

PART II: ORDER OF FREQUENCY

(Tick only one per question)

PART III: ORDER OF RATING

(Please rate ‘1’ being the least important and ‘10’ being the most important)

PART IV: ORDER OF RANKING

(Please rank ‘3’ as low, ‘2’ as medium and ‘1’ being the highest)